Welcome to HarperZoom. By accessing or placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
- These Terms govern the use of HarperZoom’s website and services.
- By using our website, you confirm that you have read, understood, and agreed to these Terms.
2. Products & Availability
- We strive to ensure that product descriptions, images, and details are accurate. However, slight variations may occur.
- Product availability is subject to change without notice.
3. Pricing & Payment
- All prices listed on the website are in the local currency and inclusive of applicable taxes (if any).
- We do not accept online payments.
- Payment must be made in full via Cash on Delivery (COD) at the time of delivery.
4. Shipping & Delivery
- Orders are processed within 1–2 business days after confirmation.
- Delivery timelines typically range between 3–7 business days, depending on location.
- Shipping charges, if applicable, will be displayed before you confirm your order.
5. Returns & Refunds
- Returns are only accepted for defective, damaged, or incorrect products, as per our Return & Refund Policy.
- Refunds are processed via replacement products or bank transfer (if replacement is not possible).
- Customers must contact us within 7 days of delivery for return requests.
6. User Responsibilities
- Customers must provide accurate and complete information when placing an order.
- By placing an order, you confirm that you are the rightful recipient of the delivery.
7. Limitation of Liability
- HarperZoom is not responsible for delays, damages, or losses caused by third-party courier services, unforeseen circumstances, or customer negligence.
- Our liability is limited to the value of the purchased product.
8. Intellectual Property
- All content on the HarperZoom website—including text, logos, images, and designs—is the property of HarperZoom and may not be copied, distributed, or used without prior written consent.
9. Changes to Terms
- HarperZoom reserves the right to update or modify these Terms & Conditions at any time.
- Continued use of our website after changes indicates acceptance of the revised Terms.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us:
📧 [email protected]