At HarperZoom, we are committed to delivering your photography products—including cameras, lenses, and accessories—safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery
- We currently offer standard shipping across our serviceable locations.
- Delivery times may vary depending on your location, but typically range between 3–7 business days.
- Customers will be notified once the order has been dispatched.
3. Payment Method
- We do not accept online payments.
- All purchases must be completed using Cash on Delivery (COD) at the time of delivery.
- Please ensure that you have the exact payment amount ready when receiving your package.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
- Free shipping may be available for select products or promotional campaigns.
5. Delays & Issues
- While we strive for timely delivery, delays may occur due to unforeseen circumstances such as courier issues, weather conditions, or public holidays.
- If your order is delayed beyond the estimated time frame, please contact us at [email protected] with your order details.
6. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
📧 [email protected]